Bengel Bet Privacy Policy

1. Introduction

Bengel Bet (https://bengelbet.app) is committed to protecting the privacy of all its users Privacy fully committed to protection. This Privacy Policy explains what data we collect, why we collect it, and how we keep it secure.

By using our website or mobile app, you agree to this Privacy Policyyou are giving your consent. We believe every user in Bangladesh should have full control over their own data — which is why this policy has been written in full.

2. What Data We Collect

Bengel Bet may collect your information through various means. We only gather what is genuinely necessary to provide our services.

Information Provided at Registration

• Full Name & Date of Birth
• Email Address & Mobile Number
• Residential Address
• National ID or passport number (for KYC verification)
• Payment method details (bKash / Nagad / Rocket number)

Automatically Collected Information

• IP address and device type
• Browser Information & Operating System
• Login time and time spent on the platform
• Gaming Activity & Betting History
• Data Collected via Cookies & Tracking Technologies

3. How Your Data Is Used

Bengel Bet uses your data only for specific, defined purposes. We never collect unnecessary data or use it for anything unauthorized.

Data Type	Purpose of Use	Legal Basis
Identity Information	Account verification (KYC), age confirmation	Legal Obligation
Contact Information	Transaction notifications, support, and promotional offers	Contracts & Compliance
Financial Information	Payment Processing & Fraud Prevention	Contractual & Legal Obligations
Gaming Data	Responsible gaming monitoring and service improvement	Legitimate Interest
Device Information	Security & Fraud Detection	Legitimate Interest

4. Data Retention

Your data is stored on SSL-encrypted servers. Bengel Bet retains your information only for as long as necessary.

• Active Account: Data is retained for the entire duration your account remains active.
• Closed Accounts: Even after account closure, data may be retained for up to 5 years as required by law.
• Transaction Records: Up to 7 years, as required by financial regulatory guidelines.
• Support Conversations: Up to 2 years from the date of last contact.

5. Data Sharing

Bengel Bet never sells your personal information to third parties. However, limited data may be shared in the following circumstances:

• Payment Processors: Necessary information is shared with bKash, Nagad, or Rocket to process your transactions.
• Law Enforcement Agencies: With the relevant authorities when required by court order or legal obligation.
• Fraud Prevention Agencies: To prevent online fraud and money laundering.
• Technology Service Provider: Those who assist in operating our platform and are bound by the same privacy standards.

6. Cookie Policy

Bengel Bet uses cookies on its website to help enhance your browsing experience. Cookies are small text files stored on your device.

Cookie Type

• Essential Cookies: For login sessions and security — the site cannot function without these.
• Functional Cookies: To remember your preferences and settings.
• Analytics Cookies: To analyze site performance and user behavior.

You can disable cookies at any time through your browser settings. Note that some features may become limited as a result.

7. Data Security Measures

Your Privacy Bengel Bet uses industry-leading security measures to keep your data protected.

• All connections are secured with SSL/TLS encryption (HTTPS).
• Passwords are stored using bcrypt hashing — even we cannot see your password.
• Two-factor authentication (2FA) can be enabled optionally.
• Automatic alerts are sent for suspicious login attempts.
• Regular security audits and penetration testing are conducted.
• Physical and digital security at our data centers is ensured 24/7.

8. Your Rights

Every Bengel Bet user has important rights over their own data. We respect and uphold these rights.

• 1
  Right to Access

  If you'd like to know what data we hold about you, contact our support team. We'll respond within 30 days.

• 2
  Right to Rectification

  If any of your information is incorrect, you can request a correction and we will update it as soon as possible.

• 3
  Right to Erasure

  After your account is closed, you may request deletion of your data, provided there are no outstanding legal obligations.

• 4
  Right to Restrict Processing

  You can request that we stop using your data for specific purposes, particularly for marketing communications.

• 5
  Right to Data Portability

  You may request your data in a structured, machine-readable format.

9. Children's Privacy

10. Changes to the Privacy Policy

Bengel Bet reserves the right to update this Privacy Policy reserves the right to update this policy. If any significant changes are made, we will notify you in advance via your registered email or SMS.

Continued use of the platform after any changes will be considered acceptance of the updated policy. We encourage you to review this page regularly.

11. Contact

For any privacy-related questions or requests, please contact us:

• Email: support@bengelbet.app
• Help Center: Help Center page View
• Live Chat: Click the chat button in the bottom-right corner of the website